It started like any regular day for Ravi — a college student juggling books, assignments, deadlines, and that ever-growing craving for something good to eat. It was 9:27 PM. The hostel canteen was shut. Ravi’s mind whispered, “Zomato or Swiggy?”
He opened the app. A flood of offers hit him like a billboard tsunami.
"50% OFF with Gold!”
"Buy 1 Get 1!"
"Use Zomato Pay & get ₹25 Cashback!"
Tempting? Very.
He wasn’t just ordering food now. He was navigating a maze. Alfredo pasta sounded right. So did garlic bread. So did that new kiwi milkshake they had. He stacked it all up — not because he needed it all, but because the offers made him want them. The dopamine was real.
But what arrived?
A salad. A plain, unseasoned salad.
No garlic bread — just a dry bun.
And the kiwi shake? It tasted suspiciously like plain chocolate Bournvita.
To top it off, his Zomato credits weren’t applicable on Blinkit (even though Blinkit is owned by Zomato). No refund for the wrong order. No use of wallet credit. That ₹25? Wasted. Like most things that month.
He checked his bank balance later that week. ₹100. That’s all.
Food, comfort, and coupons had bled his wallet dry.
🧠 When Choice Becomes a Burden
In 2024, India recorded over 350 million active eCommerce users across platforms like Amazon, Flipkart, Meesho, Swiggy, Zomato, Zepto, Blinkit, and more.
The same item is sold at multiple price points across platforms. What starts as “comparison” becomes decision fatigue. Ravi would open 5-6 apps just to buy a bottle of peanut butter. Is it cheaper on Zepto? Are there coupons on Swiggy Instamart? Is Meesho running a discount today?
Every app has its own taxes, delivery fees, platform charges, packaging costs. Every coupon comes with conditions — “Only applicable if your total is above ₹249 and you pay using a partnered wallet, not your card, and it’s your second order on a full moon night.” Well… almost.
Here’s a simple visual breakdown to show how offers may look cheaper but actually turn expensive:
| Offer Type | Listed Price | Hidden Charges | Final Price You Pay | Real Savings |
|---|---|---|---|---|
| Buy 1 Get 1 (Zomato Gold) | ₹299 | ₹49 Platform + ₹35 Taxes + ₹20 Tip | ₹403 | Negative |
| 50% Off on Swiggy | ₹300 | ₹55 Extra Fees | ₹205 | ₹95 (but small items added impulsively raise the total) |
🧲 The Emotional Trap of Discounts
Companies know the psychology. When you see “Buy 1 Get 1”, your brain thinks “free food.” What actually happens is:
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You order more than you need
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You eat less than you ordered
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You pay more than you planned
Ravi ordered two pastas. Ate one. The second stayed in the fridge till it turned blue. And the ₹100 he saved on discount? Gone on delivery and packaging fees.
The clever trap? "The illusion of savings."
Marketing guru Rory Sutherland says, “The opposite of a good idea can also be a good idea.” That applies to online sales too — the opposite of a discount... might just be clarity and simplicity.
🔍 Hidden Costs, Hidden Frustration
Why do we pay more even when there’s a sale?
Because there are:
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GST (5%-18%)
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Platform Fee (₹20–40)
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Packaging Charges (₹10–30)
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Delivery Fee (₹20–80)
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Tip Pressure (“Add ₹20 to support your rider”)
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App Subscriptions (Gold, Pro, Prime, Genie+)
By the time your ₹249 burger gets home, it’s a ₹399 regret.
😓 Emotional + Financial Exhaustion
Ravi’s food story is just one example. This chaos affects:
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Time – 20 minutes just to compare prices
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Mental bandwidth – Too many apps, choices, deals
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Waste – Extra items that go uneaten
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Finances – Monthly overspending without tracking
His worst moment? Ordering an extra ₹200 worth of food just to activate a coupon — and eating none of it because it arrived wrong. No refund. No help. Just frustration.
✅ So What Can We Do?
We can’t delete these apps — they’ve become essentials. But we can outsmart the trap. Here’s what Ravi (and maybe you too) can try:
🛠️ Smart Solutions:
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Budget Before You Browse: Decide what you’ll spend before opening the app.
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Use Price Comparison Apps: Tools like “BuyHatke,” or browser extensions like “Honey” compare prices across platforms.
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Track Spending Weekly: Apps like Walnut can auto-track where your money goes.
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Avoid Triggers: Turn off notifications and stop visiting “Deals” sections unless needed.
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One App Rule: Stick to one or two trusted apps and know their terms well.
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Food Waste Awareness: Don’t let discount-driven overordering cause waste. Only order what you’ll truly eat.
🌱 A Balanced Takeaway
Ravi’s story is a reminder that while digital platforms have made life incredibly convenient, they’ve also made it easy to fall into impulsive traps. In a world built on algorithms, awareness is power.
Convenience isn’t free. Discount isn’t always a deal. And digital comfort sometimes brings analog regret.
But if we stay mindful, aware, and budget-conscious — eCommerce can be what it should be: a blessing, not a burden.
🙌 Share Your Story!
Have you ever overspent because of tempting online deals?
Ever ordered something and got something bizarre? 😅
Or found a hack to save money smartly?
🗨️ Comment below with your story.
📣 Share this with your friends — because we’re all Ravi sometimes.
Let’s make online smarter — one scroll at a time. 💻🧠💸
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